Privacy Policy

Last updated: March 16, 2025

1. Introduction

At CQS Tech Solutions ("Company", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or otherwise interact with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information Collection

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services or create an account
  • Complete forms or surveys
  • Sign up for newsletters or marketing communications
  • Participate in promotions or contests
  • Contact us with inquiries or feedback
  • Apply for employment opportunities

The personal information we collect may include:

  • Name, email address, phone number, and postal address
  • Account credentials (username and password)
  • Payment and billing information
  • Employment history and professional qualifications
  • Demographic information
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you access our services, we may automatically collect certain information about your device and usage, including:

  • Device information (such as IP address, browser type, operating system)
  • Usage data (such as pages visited, time spent on pages, links clicked)
  • Location information
  • Cookies and similar tracking technologies

3. Use of Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Create and manage your account
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities
  • Personalize your experience
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations
  • Evaluate job applications and manage the hiring process

4. Information Sharing

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • To Protect Rights: We may disclose your information to protect the rights, property, or safety of CQS Tech Solutions, our clients, or others.

5. Data Storage and Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include:

  • Data encryption
  • Secure networks and servers
  • Regular security assessments
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for various purposes, including to:

  • Understand and save user preferences
  • Keep track of advertisements
  • Compile aggregate data about site traffic and interactions
  • Enhance and personalize your experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You may request copies of your personal information held by us.
  • Rectification: You may request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You may request that we erase your personal information in certain circumstances.
  • Restrict processing: You may request that we restrict the processing of your personal information in certain circumstances.
  • Object to processing: You have the right to object to our processing of your personal information in certain circumstances.
  • Data portability: You may request that we transfer the data we have collected to another organization or directly to you in certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below. Please note that we may ask you to verify your identity before responding to such requests.

8. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our servers.

9. International Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Data Breach Procedures

In the event of a data breach, we will:

  • Notify affected users within 72 hours of becoming aware of the breach
  • Provide information about the nature of the breach, the information affected, and steps we are taking to address the breach
  • Work with law enforcement and cybersecurity experts as necessary
  • Take immediate steps to contain and remediate the breach
  • Review and update our security protocols to prevent similar incidents

If you discover any security issue or potential breach related to our services, please notify us immediately at cqstechsolutionsofficial@gmail.com.

11. Employee Data Privacy

For our employees, job applicants, and contractors, we collect and process additional information necessary for employment or contractual purposes. This includes:

  • Employment history and references
  • Educational background and qualifications
  • Performance evaluations and professional development information
  • Compensation and benefits information
  • Emergency contact information

11.1 Employee Confidentiality Obligations

Employees are required to maintain the confidentiality of any personal or sensitive information they may access during their employment. Specifically, employees must:

  • Access personal data only as necessary for authorized business purposes
  • Not disclose personal data to unauthorized parties inside or outside the company
  • Securely handle, store, and dispose of documents containing personal information
  • Report any suspected data breaches immediately
  • Adhere to all company policies regarding data protection and information security

11.2 Consequences of Employee Data Breaches

Employees who violate our data protection policies or breach confidentiality obligations may face:

  • Disciplinary action up to and including termination
  • Legal action for damages
  • Personal liability for damages caused by the breach
  • Potential criminal charges for serious violations

12. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: